We are here to help

Are you struggling to meet your repayments?

If your circumstances have changed and you are now having difficulty meeting your credit union loan repayments, our credit control team is here to assist you.

If…

  • You become redundant or employment circumstances change,
  • Your family circumstances have changed,
  • You have fallen behind in loan repayments,
  • You are in ill health
  • You find yourself over-indebted

…And find it difficult to meet repayments.

Remember

  • Don’t panic
  • Do not ignore the problem
  • Take immediate action

Contact our Credit Control officer today to arrange an appointment and start the process of getting back on your feet.

In Financial Difficulty?

Don’t panic! Instead call or email us. By contacting us early, we will be in a much better position to assess the situation.

Our Credit Control Team can Help

Our dedicated Credit Control team will meet with you in private and offer you guidance and assistance to help you manage your loan.

Received Correspondence from Credit Control?

Please do not ignore our letters or phone calls, as failure to do so may affect your credit rating and may result in legal action.

Track Your Account

Monitor your loan and repayments using your CU online+ account, this will help you keep track and ensure all payments are being made.

Your Credit Rating

We want to help you protect your credit rating as arrears on your loan may negatively affect it and your capacity to borrow in the future.

Free & Confidential Service

Our Credit Control Officers are qualified to help you write a realistic budget, if you wish.

Warning: if you do not meet the repayments on your loan, your account will go into arrears. This may affect your credit rating, which may limit your ability to access credit in the future.

If you would like to speak to our Credit Control Team, please contact our team today.

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