We’re Hiring – Member Service Officer
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LETTERKENNY CREDIT UNION is now inviting applications for the following position Full-time – permanent contract (6 month probation) |
Company description
Letterkenny Credit Union is a progressive ethical financial services provider with over 22,000 members and it makes a very real contribution to social and economic life in Donegal. We are proud to be one of the larger community credit unions in Ireland, with assets of over €100million, providing an ever-expanding range of savings and loan products including personal loans and now offering current accounts and mortgages.
Job description
The role is all about serving our members and their financial needs. We are looking for new team members who love engaging with members and are committed to providing a really great member experience; the warm, professional friendly disposition that greets members and embodies our culture and ethos. Excellent Member Service skills and attention to detail are key. On a daily basis, the role will involve a range of member service, admin and operational activities.
- Dealing with member services transactions, such as cash, account opening and servicing.
- Dealing with front line and back-office administration functions, including data input and payment allocation.
- Promoting the products and services of the Credit Union in daily member engagement and externally in the local market.
Key skills and attributes are typically as follows:
- Strong problem solving skills, willing to work on one’s own initiative.
- Work experience in a team environment.
- Excellent accuracy and attention to detail is key in our business
- A Member Focus with an engaging and professional manner
- Ability to perform under pressure while maintaining standards
- Excellent written and verbal communication skills
- Flexibility; able to respond to changing business requirements.
- Excellent team player and a ‘can-do’ attitude.
- Ability to multitask while maintaining high standards.
Ref: LKCU MSO
Contract length: Full-time – permanent contract (6 month probation)
Work remotely:
- No
Applicants should clearly state the position they are applying for by quoting the reference: LKCU MSO
Applications including CV by email only addressed to recruitment@letterkennycu.ie
Closing Date for receipt of applications is Friday 27th October 2023
Short listing may apply and assessment will be done on the basis of the information provided in the application
You can review our Recruitment Privacy Notice HERE
Letterkenny Credit Union Ltd is an Equal Opportunities Employer